Vacancy Description
Hybrid - Taguig 3-5 Yrs Exp Bachelor Full-time
Job Description
Work Arrangement: Rotating Shift (Hybrid - 3x a week)
Work Location: BGC, Taguig
Job Description:
The following are key responsibilities we are looking for BUT we are keen to recruit talented individuals who have a learning agility and looking to develop their career further.
- Provide Patching, Deployment and pre and post support for software applications releases working in a global team providing 24/7 support using an 8-hour revolving shift pattern. You will report to a Team Leader with other analysts within a specific shift.
- Provide L1-L3 type support to AWS/OCI/Azure Cloud maintenance related tasks and activities
- Manage all incident requests for within the shift that have been allocated. Escalation of any incidents to team leader.
- Determine root cause analysis, resolve and communicate solutions to customers with supp...
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