Cloud Engineer, Technical Operations

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Maintenance & Support
To maintain & support service infrastructure based on issues brought by external and internal clients
Routine Checks
Issue Analysis
Root cause analysis
Provide solution
Liaising with platform or vendor/service provider for resolution
Developing preventive measure & improvement plan

Change
To perform change based on scheduled internal maintenance or based on incidents
Planning & coordinating of the change
Communication plan (internal/external client notification arrangements)
Perform change, observe and troubl...