Client Success Director

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

• Responsible and accountable for the stability of client accounts by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.

• Lead on the client governance meetings with the right mix of operational updates, alignment check-ins and exchange of ideas and advisory.

• Supports and contributes to the overall strategy of account growth and expansion.

• Act as the people manager of a team of talented and highly motivated resources, caring for their growth, wellbeing, and job satisfaction.

• Contribute as a member of the leadership team on company-wide initiatives.

Responsibilities

• Responsible and accountable for the stability of client accounts by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketi...