Client Relations Coordinator

Overview

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

Essential Functions

• Manage all initial communication with clients across multiple channels (email, calls, chat, etc.)
• Build and maintain comprehensive client profiles within the CRM system
• Qualify inbound leads through initial assessment of client background, preferences, and requirements
• Assign high-value and suitable leads to Client Relations Directors
• Support the team throughout all stages of the deal-closing process
• Ensure accuracy, completeness, and proper tracking of data within the CRM system
• Monitor and trac...