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Client Platform Engineer (Windows) & Incident Response

RAPSYS TECHNOLOGIES PTE. LTD.

singapore, singapore, Singapore Full-time June 06, 2026
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Vacancy Description

Mandatory Skills
  • Windows 10
Responsibilities
  • Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
  • Perform troubleshooting for client platform related problems.
  • Respond promptly to incidents, investigate & provide temporary and/or permanent resolution of incidents escalated; provide timely status updates to relevant parties.
  • Perform service requests related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in client platform implementation/upgrade projects.
  • Manage client platform implementation/upgrade projects.
  • Perform research/evaluation of client platform tools.
  • Provide systems‑related technical advice to customers or the project team.

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