Client Operations Analyst — Markets Data & SLA Oversight

768 TP ICAP Management Services Ltd (Philippines Branch) seeks a professional to manage client communications, analyze client emails, and ensure SLA compliance in Taguig City. The role emphasizes customer relationship management, technical documentation upkeep, and collaboration with response teams.

Candidates should possess excellent communication skills, a sensitivity to customer relations, and a keen aptitude for financial markets. Familiarity with Bloomberg and Refinitiv is advantageous. This position operates in a hybrid work model.