Chat Support Representative (Non-voice) - Makati Site - Work Onsite

Chat Support Representative (Non-voice) - Makati Site - Work Onsite

We are seeking a Chat Support Representative to join our team in Makati. As a Chat Support Representative, you will be responsible for responding to customer inquiries via email and chat, providing accurate information about products and services, and resolving customer issues and complaints in a timely and efficient manner.

Responsibilities:

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

What We Offer:

• Competitive salary range
• No BPO experience needed – we provide full training!
• Welcomi...