Change Manager

Join us to co-create solutions for a better future!

• We are seeking a ServiceNow Change Management Analyst to optimize change processes using the ServiceNow platform. The role combines ITIL-aligned change management practices, ServiceNow configuration and workflow automation, stakeholder coordination, and reporting to reduce risk and improve deployment velocity. The ideal candidate has hands‑on ServiceNow experience, a strong understanding of change control processes, and the ability to translate business requirements into platform improvements.

Key Responsibilities

• Lead and manage the end‑to‑end change lifecycle in ServiceNow (creation, review, approval, scheduling, implementation, validation, closure).
• Configure and maintain ServiceNow Change Management modules, workflows, UI policies, business rules, and notifications to support process requirements.
• Design, implement and maintain change models (standard, norma...