CGI Senior Analyst - PAS Client Support

Elevate your career as a Senior Analyst in client support at CGI, located in Calgary. This strategic role requires 5+ years in production accounting with a focus on troubleshooting and system implementation.
You will be responsible for providing essential support for our PAS clients, addressing their complex issues and enhancing their experience. Your primary tasks include monitoring support requests via Jira, conducting QA tests, and participating in development discussions. Excellent communication skills and strong attention to detail are key to successfully executing client needs and company goals.
Key Responsibilities:
• Provide support for over 40 PAS client inquiries
• Analyze and resolve production accounting issues proactively
• Ensure quality through rigorous QA testing of updates
• Document solutions and create user training resources
• Engage in development meetings for new PAS requirements
Requirements:
• At least 5 years of relevant accounting ex...