Catering Lead

Catering Lead Job Description

Role Summary: The Catering Lead is a key leadership position responsible for the end-to-end execution of our catering business. This individual ensures that every catering order is prepared with excellence, delivered with care, and executed with the signature Chick-fil-A hospitality. You will serve as the primary bridge between the Front of House (FOH) and Back of House (BOH) to ensure seamless operations and 100% order accuracy.

Key Responsibilities:

1. Order Management & Coordination

• Oversee all catering delivery and pickup orders, ensuring they are scheduled and prepared on time.
• Act as the primary point of contact for catering guests, taking orders via phone or in-person with a professional and helpful demeanor.
• Coordinate daily with BOH leadership to communicate large order requirements and timing.
• Collaborate with FOH to ensure proper staffing for deliveries and order assembly.

2. ...