Case Manager

Roles and Responsibilities

Conduct of dispute resolution, including customer query resolution, coordinating with customers & onboarding them on platform. Schedule meetings between parties, ensure smooth conduct of meetings, case documentation, video recordings & transcripts.

Desired Candidate Profile

Quick learner, adaptable, conflict resolution. Fluent in speaking Malayalam & Hindi/English . Graduate with 0-2 yrs exp. MS Excel. Advantage -Legal/paralegal exp, Qualified Debt Recovery Agent Training