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Case Handler

Office Angels, UK

Durham, England, United Kingdom Full Time, Permanent June 10, 2026
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Vacancy Description




Job Opportunity: Case Handler - Customer Service


Location: Durham, DH1


Salary: £24, + Monthly Bonus after successful 6-month probation


Contract Type: Permanent


Hours: 37.5 per week, office hours


Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment.


What You'll Do:


As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include:



  • Processing instructions accurately from the instructing party.

  • Conducting client triages and coordinating with medical professionals.

  • Managing communications with clients, trea...
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