Cantonese-speaking CX Lead - HK Support & Driver Advocate

GoGoVan is seeking a Cantonese-speaking Senior Customer Service Representative in Malaysia to support the Hong Kong market. Responsibilities include handling inquiries, resolving issues, and ensuring exceptional support via phone and online channels. The role requires proficiency in Cantonese and English, strong negotiation skills, and the ability to manage multiple tasks without a CRM. Offered benefits include a competitive salary, allowances, and on-the-job training, with a rotational shift schedule.
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