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Call Centre Support | Dublin 3 | Permanent

Staffline Group PLC

Dublin, County Dublin, Ireland Full-time May 30, 2026
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Vacancy Description

Job description

This is a permanent, full-time, office-based role, working across 5 days out of 7 from Monday to Sunday on a weekly 40 hour roster with 8 hour shifts 24/7.

Shifts have weekly block shift rotations of 7am - 3pm, 3pm - 11pm and 11pm - 7am.

ON OFFER|

  • Base salary of €33k for 40 hour week
  • Shift allowance applies to the hours of 11pm - 7am
  • Healthcare Insurance
  • Death in Service Benefit
  • Company pension at 4%
  • 20 days Annual Leave with 10 bank holiday days

    • THE ROLE|

    KEY RESPONSIBILITIES|

  • Handle high volumes of customer requests, delivering a professional and compliant service.
  • Process and update queries accurately within internal systems.
  • Respond to queries promptly, consistently meeting KPIs and company standards.
  • Monitor and follow up on queries to ensure timely fulfilment and resolve issues efficiently.
  • Maintain stro...

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    Vacancy Details

    Location Dublin, County Dublin
    Country Ireland
    Type Full-time
    Category Information and Record Clerks
    Posted May 30, 2026

    About Staffline Group PLC

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    Staffline Group PLC

    Dublin, Ireland

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