Call Centre Associate

Singapore, Singapore | Posted on 01/10/2025

• Working hours: Monday - Friday (9.00am - 6.00pm)
• Location: AMK/ Maxwell

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of support from OMNI Channels
• Resolve customer queries efficiently and expedite problems/issues promptly.
• Follow standard operating procedures closely.
• Work as a team and ensure the contact centre service level is met.

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and y...