Call Center Representative

On-site - Lapu-Lapu No Exp Required Diploma Full-time

Responsibilities

• Handle incoming calls and respond to customer inquiries effectively.
• Provide exceptional customer service and support regarding product queries and issues.
• Utilize Salesforce and other tools for account management and customer tracking.
• Document all interactions and maintain accurate records of customer complaints and resolutions.
• Assist in sales tasks when necessary, contributing to overall team objectives.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in Salesforce and account management
• Skills and Competencies: Strong work ethic and excellent customer service skills
• Qualities and Traits: Strong people skills and technical aptitude

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