Vacancy Description
JOB DESCRIPTION:
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
QUALIFICATIONS
- At least High school or Senior High school Graduate.
- Preferable with at least 6 months of experience in BPO but not required.
- Good communication and typing skills
- Attention to detail
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
QUALIFICATIONS
- At least High school or Senior High school Graduate.
- Preferable with at least 6 months of experience in BPO but not required.
- Good communication and typing skills
- Attention to detail
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