Cage Supervisor

The Role:

• Ensure integrity and compliance with all company and departmental policies and procedures and state regulations relating to this position.

Responsibilities:

• Review staffing levels, customer flow and assign work areas to team members.


• Review and approve check-cashing transactions as required.
• Monitor Cash Machine cassette levels to determine Fill requirements.
• Review close out procedures by cashiers, ensure drawer balances and note all variances.
• Resolve equipment breakdowns or facility maintenance and notify the appropriate Department.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Train new team members and update all employees on new procedures or policies.
• Assist the Cage Manager in performance of duties and assume full responsibility in their absence.
• Monitor Cage Cashiers activities on the front lin...