Cafe Customer Service Associate | Retail | M&S Cafe | UAE

Cafe Customer Service Associate | Retail | M&S Cafe | UAE

Overview of the role

Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.

What you will do

Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues. Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards. Ensures products are displayed according to visual display standards for opening and maintained at all time. Implements principles of ‘Clean As You Go’ for kit, counters and seating areas. Logs equipment failures in line with the checklist provided. Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP. Maintains a high level of personal and food hygiene at all times. Aware of sales target...