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Business Process Senior Associate

Company 81 - Manulife Data Services Inc.

Lapu-Lapu City, Central Visayas, Philippines Full time June 30, 2026
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Vacancy Description

Position Responsibilities: 

  • Review and validate new issue requests, addressing inquiries and providing additional information to Regional Group Offices.

  • Coordinate policy data flow among external vendors, RGO representatives, analysts, and underwriters.

  • Collaborate with internal Manulife teams to complete set-up requests.

  • Initiate billing, publications, ID printing, and manage mailing instructions to couriers.

  • Perform quality assurance checks and activate policy profiles for use in claims, underwriting, sales, and billing.

  • Required Qualifications: 

  • Open to fresh graduates with a Bachelor’s degree 

  • Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience

  • Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office man...

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