Business Process Associate

Wrist Service Center is looking for a Business Process Associate who will support the Operations team in performing uploading, code cracking, cost pricing, quotations, and order confirmation and execute transactions accurately to keep the business running smoothly.

What you'll be doing:

• Perform tasks related to one of the 5 main operations:
  • Uploading,
  • Code Cracking
  • Cost pricing
  • Quote submissions
  • Order Confirmation.
• Execute transactions accurately in accordance with the service level agreement (SLA).
• Achieve or exceed daily targets for efficiency with timeliness and accuracy.
• Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
• Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
• Provide assistance t...