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Business Analyst - ServiceNow

Apex Systems

Chicago, Illinois, United States Contract June 18, 2026
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Vacancy Description

Job#: 3031288

Job Description:

Business Analyst - ServiceNow

Location: Chicago, Illinois (Hybrid)
Employment Type: Contract to Perm

Role Overview

We are seeking a Business Analyst with strong ServiceNow experience to support large-scale, global transformation initiatives. This role will partner closely with platform leadership and work across multiple projects, acting as a key liaison between business and technology teams. This is a contract-to-hire opportunity with potential for full-time conversion.

Key Responsibilities
  • Gather, analyze, and document business and system requirements.
  • Translate requirements into functional specifications and user stories.
  • Work across multiple initiatives, particularly within ServiceNow ITSM.
  • Assess and document business processes and workflow impacts.
  • Partner with stakeholders globally to drive alignment and clarity.
  • Support solution design discussions wi...
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