Vacancy Description
Overview
Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence. We integrate professional trading data, global financial news, a trading community, and an innovative web platform to provide users with better data, tools, and performance.
Join our dynamic team at Moomoo as a Brokerage Services Support Specialist, where your passion for finance and technology can thrive.
Responsibilities
- Responsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese.
- Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email and live chat.
- Assist customers/clients with trading account registration, onboarding and verification processes.
- Provide consultation services on trading platform, tools and features, addressing...
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