Brand Advocate & Customer Success Specialist

Teleperformance is seeking a Customer Success Specialist in Malaysia to provide exceptional support to clients via inbound calls and emails. The ideal candidate will have a Bachelor's Degree or Diploma and at least 6 months of customer support experience, including strong English proficiency. Responsibilities include assisting customers with online orders, processing payments, and maintaining customer satisfaction while promoting brand values. This role emphasizes active listening, analytical skills, and a passion for communication.
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