Brand Advocate & Customer Success Specialist

Teleperformance is seeking a Customer Success Specialist in Malaysia. The CSS will be the primary contact for customers using the client's shopping channel, handling inquiries through phone and email. Candidates should hold a Bachelor's degree or diploma, possess B2 level English proficiency, and have at least 6 months of customer support experience. Responsibilities include processing payments, supporting online orders, and maintaining a positive customer experience. Continuous learning and improvement are essential in this role.
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