Brand Advocate & Customer Success Pro

Teleperformance is looking for a Customer Success Specialist (CSS) in Malaysia to respond to customer requests and manage concerns via inbound calls and emails. Candidates should possess a Bachelor's Degree or equivalent and have B2 level English proficiency.

The role demands strong customer service, analytical, and communication skills, with a focus on providing excellent support and maintaining a professional attitude. Previous customer support experience will be advantageous but fresh graduates are also welcome.