BPO Operations Director - Client Solutions & Strategy

Hammerjack Pty Ltd is looking for a managerial professional to lead a team in Metro Manila, Philippines. The role involves managing operations and providing guidance to team members while ensuring excellent client support.

Ideal candidates will have inbound call center experience and 3-5 years of experience in the financial industry, particularly in Dispute/Chargeback Handling. Strong communication skills and a detail-oriented approach are essential for success in this fast-paced environment.