Vacancy Description
Bilingual Service and Implementation Coordinator (Mental Health)
Hours: Monday–Friday (Rotating shifts between 10:00am, 11:00am and 12:00pm start EST; occasional Saturdays - 1 per month)
Job Summary
The Service and Implementation Coordinator supports a virtual mental health program by assisting clinicians and partner agencies, supporting service delivery, and helping ensure smooth program operations across Ontario.
- Remote position – Work from home
- 100% company-paid Benefits plan (after 3 months)
- Supportive team environment
Key Responsibilities
- Support clinicians on the platform, ensuring adherence to program policies, workflows, and service standards
- Provide ongoing clinician support, including onboarding, training coordination, and responding to inquiries
- Support relationships and communication with partner agencies, including coordination of recurring meetings
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