Vacancy Description
Our Client, a Property and Casualty Insurance company, is looking for a Bilingual Producer Service Representative for their Phoenix, AZ location.
Responsibilities:
Responsibilities:
- The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities.
- The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures.
- As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined’s products and systems.
- Demonstrate consistent good quality and performance results.
- Provide consistent service that is customer focused and professional.
- Supporting Field Sales agents with insurance product information
Ready to Apply?
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