Bilingual Customer Service Associate - Greater China

A leading service provider in Kuala Lumpur seeks a Customer Service Associate to support clients with products and services. The ideal candidate will have a Diploma or Degree, 2-3 years of relevant experience, and fluency in Mandarin and English. Responsibilities include providing timely responses to customer enquiries, adhering to SOPs, and managing customer expectations. The role requires working in shifts and the company offers benefits such as life insurance and medical coverage.
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