Bilingual Contact Center Agent - Inbound/Outbound Upsell

A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability to handle customer queries with politeness and accuracy. Additional technical skills in Microsoft Office are also required.
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