Bell Captain

**Job Number** 22204198 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Position Summary:** The Bell Captain is required to ensure all guest's and associate needs, queries and problems are anticipated and resolved in a timely manner, plus be responsive to requests/instructions of Manger on Duty- Concierge/ Bell Desk/ Chief Concierge and Front Office Manager. **Core Activities:** + Attend all rostered shifts including shift work and weekend work in accordance with rosters.

+ Be familiar and knowledgeable of daily events, promotions, V.I.

P.'s, opening hours and menus of Restaurants.

+ Knowledge of Hotel facilities, services and local area and attractions. + Liaison between guests and Tour Operators.

+ Maintain an up-to-date knowledge...