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Banking Operation Analyst

NTT

Gurugram, Haryana, India Full-time May 24, 2026
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Vacancy Description

JOB DESCRIPTION

Position Overview:

As a Joint Recovery Processing/Chargeback Analyst, you will be part of a specialized team performing financially based investigative and assessment activities. Reporting to the Supervisor of Joint Recovery Processing, you will leverage your experience from Risk Operations or Financial Service roles within a BPO environment to build a solid foundation for a career in Credit Card Operations.

Position Details:

  • Position: Joint Recovery Processing/Chargeback Analyst
  • Status: Full Time – Work from Office
  • Hours: Monday – Sunday (Rotational Evening Shift)
  • Department: BPO
  • Rate of Pay: Competitive salary based on experience and qualifications
  • Key Responsibilities:

  • Fraud and Dispute Management:
  • Effectively analyze and process Fraud/Dispute cases using the TDR case management system, ensuring all internal service levels are met...
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