Back Office Team Leader

Job Description

Key Responsibilities

• Lead and mentor team members to ensure productivity and performance goals are met
• Oversee daily operations and ensure the timely completion of deliverables
• Monitor accuracy and efficiency of outputs to meet client expectations
• Identify and resolve process issues and recommend long-term improvements
• Support administrative functions such as PR processing, billing, dealer monitoring, and documentation

Qualifications

• Bachelor’s degree in Business Administration, Management, or any related field
• At least 2–3 years of experience in back-office operations or a related role
• Proven leadership or supervisory experience
• Strong understanding of administrative processes and workflows
• Excellent communication, analytical, and problem‑solving skills
• Highly organized with a keen eye for detail <...