B2B Telco CX & NPS Architect

A leading telecommunications company in the Philippines is seeking an experienced Customer Experience Manager. The role focuses on designing and executing an NPS program tailored for the B2B telecommunications sector. Responsibilities include analyzing customer data, collaborating on service improvements, and presenting insights to management. Ideal candidates will have over 5 years in Customer Experience within B2B Telecommunications and a strong command of English. This position offers a competitive salary, benefits, and a supportive work culture.
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