B2B Tech Helpdesk Specialist: Client-Focused Support

Teleperformance in George Town, Penang is seeking a skilled support agent to provide first-line assistance to business clients. The ideal candidate will have a Bachelor's Degree, native-level proficiency in Italian, and advanced English skills. Responsibilities include managing inquiries and troubleshooting device-related issues while ensuring all actions are logged in the system. Experience with CRM tools like Salesforce or Zendesk is essential. This role offers a dynamic work environment focused on client satisfaction.
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