Associate Technical Support Engineer

As our new Associate Technical Support Engineer, you will be providing commercial and technical assistance to customers on product sizing, applications, system solutions, pricing, and troubleshooting — ensuring every solution works seamlessly in practice. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

The role will support North America market and will work on a night shift: 9pm to 6am PHT.

What you will be doing

In this role, you will create impact by ensuring operational excellence across the order lifecycle, directly contributing to on-time delivery, customer satisfaction, and continuous process improvement.

Your main responsibilities include:

• Providing commercial and technical assistance to customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. to ass...