Associate Global Forwarding Agent

Overview

Associate Global Forwarding Agent – Bogotá. This role is responsible for overseeing international shipment coordination, documentation, compliance, and customer service, ensuring efficient global supply chain operations.

Responsibilities

Maintain Operational Excellence

• Understand processes, documentation, and terminology involved in international shipping from purchase order issuance through delivery of cargo
• Apply basic industry knowledge to respond to customer requests
• Learn and execute or coordinate tasks on shipments to meet all customer SOP requirements
• Ensure a high level of data integrity within shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
• Learn and understand pricing; complete low to medium complexity customer quotes

Facilitate Relationships

• Communicate clearly, timely, and effectively with customers, C....