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Assistant Director DI Technical Claims - Hybrid/Remote

Northwestern Mutual

Franklin, Wisconsin, United States Full time July 06, 2026
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Vacancy Description

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Summary:

Provide technical leadership and direction to the Disability Income Claims Division to ensure accurate and fair administration of claims.

Primary Duties & Accountabilities:

  • Collaborate with claims leadership to establish a strategic vision for future Disability Income (DI) claims administration, including identifying and facilitating claim handling process improvements and technological enhancements.
  • Direct and lead projects to evolve the technical guidelines and procedures that serve as the framework for DI claims administration.
  • Establish technical proficiency standards for claims administration and to support effective training, coaching, and mentoring of claims analysts and technical leaders. Provide feedback and develop the skills and expertise...

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    Vacancy Details

    Location Franklin, Wisconsin
    Country United States
    Type Full time
    Category Business Operations Specialists
    Posted July 06, 2026

    About Northwestern Mutual

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    Northwestern Mutual

    Franklin, United States

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