Asset Services Leader - Customer Experience & SLA

A leading technology solutions provider is seeking an Assistant Manager for their service center in Penang, Malaysia. This role involves managing and mentoring the service team, ensuring compliance with service standards and SLAs, and optimizing processes for improved efficiency. The ideal candidate will have a strong background in customer service and proven people-management skills. With a focus on delivering exceptional customer experiences, this position is integral to operational success and team cohesion.
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