Application Support Engineer

Join us as an Application Support Engineer

Are you passionate about technology and problem-solving? We are looking for an Application Support Engineer to join our team, ensuring the seamless operation of critical post-trade applications. This position will be based in Porto and you will report to the Corporate Action Team Manager.

Your key responsibilities:

Application Support & Incident Management

• Provide technical support for vendor platform applications (e.g., Megara Corporate Actions Platform for Euronext CSDs).

• Integrate the Production schedule for application support (24/5 support – business hours onsite, on-call outside business hours).

• Follow and enforce ITIL and ISO best practices.

• Triage incidents related to post-trade applications and other ITCCA team responsibilities:

  • Analyse, manage, and resolve complex incidents...