Vacancy Description
About the job Application Support Engineer
- 3 Year tertiary qualification or a relevant IT qualification
- Minimum 2 years application support engineer experience
- Basic knowledge of the disciplines in an application support environment, incident handling, change management, problem management etc.
- Problem solving exposure at application and business transaction level using application log files and SQL database queries
- Commitment to performing routine as well as investigation/analysis work tasks
- Ability to solve medium complexity problems
- Understand and develop the support team technical competency
- Self-motivated, proactive, taking ownership of problems until they are resolved
- Mature person with the sense of responsibility to do after hours standby
- Good oral and written communication skills
- Quick learner (short initial ramp up period)
Additional Requirements:
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