API Customer Success Associate, Level 2 — Remote

CoinGecko is looking for a Customer Success Associate for its API services in Malaysia. The role involves onboarding customers, managing relationships, and ensuring high satisfaction scores. Ideal candidates will have 5-8 years of experience in customer success, preferably in tech or fintech. Responsibilities include nurturing customer relationships, reducing churn, and leading renewal efforts. The position offers remote flexibility and various perks, including comprehensive insurance and learning allowances.
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