APAC Operations Transformation Lead (CX & Strategy)

Allianz Malaysia is seeking an experienced professional with 5+ years in the insurance industry to improve customer experiences through managing key operational performance metrics. The role involves developing and executing strategies to enhance service levels and collaborating with internal stakeholders to drive process improvements. Strong skills in tools like Power BI and a background in process improvement are essential. The position offers a chance to make a significant impact on customer satisfaction across various markets.
#J-18808-Ljbffr