Analytics-Driven SaaS Support Specialist

CMO Analytics, based in Manila, is seeking a Customer Support Specialist to enhance our customer experience. This role involves responding to inquiries, troubleshooting issues, and coordinating with product teams to resolve customer problems.

The ideal candidate will possess strong communication skills and previous experience in customer support, particularly in SaaS or e-commerce. Familiarity with Shopify and digital advertising platforms is an advantage.