ANALYST II, GLOBAL OPERATIONS (IT ASSET MANAGEMENT SPECIALIST)

OVERVIEW

RESPONSIBILITIES

• Support the end-to-end lifecycle management of IT hardware assets including:
  • request/intake
  • receiving
  • deployment
  • assignment
  • transfer/moves
  • returns
  • decommissioning
  • disposal
• Maintain accurate asset records including:
  • owner/custodian
  • location
  • serial number
  • model
  • status
  • business purpose
• Ensure asset lifecycle updates are properly reflected in ITAM and CMDB platforms.
• Coordinate periodic inventory verification and reconciliation activities.

• Administer and maintain asset records within Freshservice, Device42, or equivalent ITSM/ITAM and CMDB platforms.
• Support CMDB accuracy by ensuring discovered assets and configuration items are pro...