Airline Customer Support Representative (Voice)

Overview

Airline Customer Support Representative (Voice) – Big3 AR-Van's Garments Manufacturing Company. On-site - Pasig; No prior experience required; Full-time; Bachelor’s degree preferred.

Responsibilities

• Assist customers with flight bookings, changes, and cancellations.
• Provide information about airline services, policies, and procedures.
• Resolve customer inquiries and complaints efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a cust...