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AI Transformation Lead

RHB Banking Group

kuala lumpur, kuala lumpur, Malaysia Full-time June 17, 2026
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Vacancy Description

Responsibilities

  • Support squad lead in delivering AI based transformation for the bank.
  • Carry out business analyst function for AI system user requirement, system integration and UAT/SIT planning.
  • Carry out end to end process transformation workshop to identify pain points and AI based use cases to improve customer journey.
  • Draw As – Is and To – Be process maps, User Requirements, Testing Plan, etc
  • Carry out peer analysis and relevant research prior to engaging with stakeholders to firm up pain points and solutions.
  • Prepare RFQ, RFP, POC requirements with stakeholders and work on implementation by liaising with various stakeholders and realize identified benefits.
  • Work with stakeholders to carry out validation of POC for identified use cases, firm up business case and work with various stakeholders to present in various committees.
  • Be patient and good listeners to narration of pain points by various stak...

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