AI Engineer (LLM Systems)

We’re an early‑stage funded startup building AI systems for a large, regulated, paperwork‑heavy industry. Our platform replaces manual workflows involving forms, PDFs, portals, and human decision‑making with AI‑powered chat, voice, risk assessment, and automation systems.

We’re a small team shipping fast with real users in production, and engineers here have significant ownership and product impact.

The Role

You’ll own the LLM‑powered parts of the platform end‑to‑end, including:

• Chat and voice intake systems
• Agent orchestration
• Risk and similarity pipelines
• RAG and structured outputs
• Voice integrations
• Evaluation infrastructure
• AI observability, latency, and cost optimization

This is a production engineering role — not just prompt engineering. Reliability, safety, latency, and system design matter.

What You’ll Build

• Multi‑step intake workflow...