AI-Driven Client Care Quality Analyst

Visa is seeking a Quality Analyst in Pasay, Philippines to enhance quality, risk, and control monitoring in customer interactions. The role involves conducting quality reviews, analyzing data for insights, and collaborating with cross-functional teams to drive improvement actions. Required qualifications include experience in quality assurance and strong analytical skills, with knowledge in tools like Power BI and Tableau preferred. This hybrid position requires effective communication and partnership with different stakeholders.
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